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ARiSTA Performance offers a 14-day return policy. After the 14-days, products cannot be returned. There will be a 25% restocking fee for any cancelled, returned or placed orders. Placed orders are orders that have been paid for via, but not limited to, PayPal, Google, Amazon, Merchant Services, etc. Items may be
returned within 14 days of the original invoice date and must include
all the original parts and contents for a refund. All products may be returned only, but not limited to, if they have not been used, installed or tampered with. This guarantee does
not apply to products that have been modified, damaged, misused or
abused. All returns require an RMA (Return Merchandise Authorization)
Number, and freight charges are strictly non-refundable.
ARiSTA Performance often sells items that are not eligible for return. These items are labeled as open-box, clearance or overstock merchandise. These items are sold at greatly-reduced prices, therefore all sales are considered final and no returns or refunds will be granted. The buyer assumes responsibility for any and all risks that may be associated with purchasing said items. While items have been tested for basic functionality, they may have superficial physical defects including (but not limited to) scratches, dings, or dents. Should any items prove defective in either quality or performance after the sale is complete, the buyer assumes responsibility for the cost of all necessary servicing or repairs and agrees to absolve both ARiSTA Performance and the manufacturer from any and all responsibility, unless otherwise required by law. Open-box, clearance and overstocked items are not covered by any type of 14-day return policy or satisfaction guarantee.
Products, but not limited to, that are made to order (including coilovers), special order, or unique in the aspect of placing the order with the known intent of delivery exceeds 1 month, are considered to be special order.
ARiSTA Performance sells unique or custom order items that are often times made to order and/or are considered special order items. These items are ordered in on a case by case basis. Consequently items indicated as having this Special Order Return Policy are not eligible for returns or exchanges. Special order items require a minimum of a 50% non-refundable deposit. This deposit will not be refunded if the order is cancelled. The buyer assumes responsibility that the items ordered will fit their needs.
ARiSTA Performance does not offer any type of warranty coverage for defective products. However, the majority of the products available through our website are covered separately under a manufacturer's warranty. You may also contact the manufacturer directly for information regarding product eligibility and specific terms and conditions of warranty coverage.